Trends 2011

End of the year, time for predictions for 2011 and what comes up here as a brief summary from what I read:

  • Online services interacting with each other, in other words, an ever growing digital working space
  • Online services to scale up at a strategic level, becoming “the operational heart of the organization”. Those online services will be shared across functions to allow a strategic management head up by a Chief Information Officer
  • Technologies to reach a higher level, becoming more intuitive and allowing live connections between people, the so-called “unified communications” combining audio, video and people
  • Enterprise search becoming the most critical point with an increasing flow of data and information not accessible throughout the organization
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